Shipping Policy
Last updated: April 2026
Shipping Regions
We currently ship to all departments of Uruguay. International shipping is not available at this time. All orders are dispatched from Montevideo.
Shipping Options and Rates
| Destination | Estimated delivery | Cost |
|---|---|---|
| Montevideo | 3–5 business days | $350 UYU |
| Interior | 3–5 business days | $500 UYU |
Delivery times are estimates that we coordinate with you over WhatsApp and do not include order preparation time (1–2 business days). Deliveries to the interior may take an additional 1–2 days.
Order Processing
We confirm every purchase over WhatsApp and coordinate dispatch or pickup with you based on the delivery method you chose. We do not send automated email confirmations — every step is coordinated directly, person to person.
Order Tracking
Because we coordinate every delivery directly, there is no automated tracking number or carrier portal. We message you on WhatsApp when we dispatch your piece and, if we use a courier, share the corresponding receipt.
Delays
While we do our best to meet estimated delivery times, delays may occur due to weather, courier availability, or public holidays. Saikl is not liable for delays caused by third parties outside our control. If your order is significantly delayed (more than 7 business days past the estimated delivery date), email us at hola@saikl.com or message us on WhatsApp.
Incorrect or Undeliverable Addresses
Please ensure your delivery address is accurate at the time of buying. Saikl is not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned to us due to an undeliverable address, we will contact you on WhatsApp to arrange re-delivery at your expense.